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Data protection-compliant websites in the area of conflict between GDPR, cookie ruling and ePVO

Protecting personal data on the internet is a challenge for which a binding legal basis is still lacking. The current confusion of the ePrivacy Directive, Cookie Directive, Telemedia Act, General...

Successfully designing middleware projects

The Millennium Falcon from Lego consists of around 7,500 individual parts. Elaborate details, such as two quad laser cannons, a concealed blaster cannon, the lowerable boarding ramp, the cockpit with removable canopy, interchangeable sensor dishes,...

Why CRM is needed to inspire energy customers

A rough wind has been blowing through the energy sector for a long time. To be successful in this highly competitive market, it is not enough to simply be present with customers to send out bills and collect charges. Today, energy customers no...

Customer experience checklist

Inspiring customers and prospects is more important today than ever before. It would appear that customer experience is the all-important success factor. Those who fail to provide potential and existing customers with positive experiences on an ongoing basis...

Artificial intelligence in B2B sales

Now that digitalization has found its way into most companies, the topic of artificial intelligence (AI) is currently on everyone's lips. It is undeniably hype, but it is nevertheless worth taking a look behind the scenes. A particularly lively...

atlantis dx creates integrated communication landscape at Marley Spoon

First-class customer service forms the core of Marley Spoon's business model. In favor of integrated customer communication, the Berlin-based cooking box mail order company has commissioned the IT service provider...