Anbieter: atlantis dx GmbH
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IT Consultant for CRM and CX
m/w/d
As an IT consultant, you will be part of exciting projects, which you will accompany from start to finish as a trusted advisor: As early as the pre-sales phase, you will contribute your expertise and present CX tools such as Zendesk and SugarCRM to potential customers. You will then take over the implementation and configuration of the solutions in the project and support the customer in an advisory capacity - always with that certain "thinking outside the box". You will design and implement customer-specific processes using state-of-the-art technologies such as SugarCRM, Zendesk and make and work with the team on innovative solutions.
Your tasks in our team
- Pre-sales: Preparation and support of the pre-sales phase as well as the implementation of individual demos
- Realization of projects: Conception, consulting, and development of CRM and customer service solutions through to live implementation
- Customer support: Close cooperation with our customers, including conducting customer workshops to analyze the system environment and requirements
- Development and adaptation: Independent development of individual extensions and adaptations as well as customizing of CRM and CX tools (mask design, workflows, queries)
- Integration: Connection of third-party systems via REST
- Training: Implementation of user training to ensure optimal use of the systems
Our expectations of you
- Education: Successfully completed training in the IT sector, a degree in computer science or a comparable degree
- Technical skills: Knowledge of web technologies such as PHP, HTML, CSS and JavaScript as well as experience with relational database systems, especially MySQL
- Experience: Ideally experience with SugarCRM, Zendesk or comparable solutions as well as common development methods and versioning/deployment tools
- Soft skills: Independence, reliability and very good German language skills
What we offer you:
- Great working atmosphere
- Flexible Working hours
- Home office or on site
- Further training, participation in specialist events and certifications
Apply now!
Use our online application form and send us your application right away.
We are looking forward to it!
Do you still have questions?
Your contact for your application to us and any other questions you may have is:
Isabell Karp
job@atlantisdx.de
040 - 85 181 400
We look forward to hearing from you!
atlantis dx is the IT service provider with extensive experience in digitalization. Founded in Hamburg in 1994, the company now uses agile methods to implement sophisticated projects in the B2B and B2C environment. With an extensive portfolio in the areas of digital consulting, e-commerce, content management, CRM, customer service, data management, marketing automation, portals, workflow automation and user experience, atlantis dx offers innovative solutions from a single source. In addition to its many years of experience, the service provider is characterized by a broad range of expertise and the ability to maintain an overview of different business areas and their interaction at all times. The focus is always on one thing: the best possible digital experience.
atlantis dx GmbH
Haferweg 26
22769 Hamburg
Apply now
Application by e-mail
Alternatively, you can send us your documents by e-mail. We require all attachments as PDF files.
Your contact person is:
Isabell Karp
job@atlantisdx.de
040 - 85 181 400
Our application process
